| Q: What is the difference between stainless steel and normal steel? | A: Stainless Steel contains more Chromium than ordinary steel. Steel rusts when exposed to air and moisture. The iron oxide film (rust) is active and it accelerates corrosion by forming more iron oxides. Stainless Steel contains sufficient Chromium to form a protective film, which prevents further surface corrosion and blocks corrosion from spreading into the metals internal structure. |
| Q: Can Stainless Steel rust? | A: The answer is yes. Under the right circumstances it can. What makes stainless steel "stainless" is a chromium oxide passive layer. If this layer is damaged, be it as a result of the manufacturing process or some other means, the exposed metal is able to be attacked and your stainless steel will show signs of rust. The trick is to restore the passive layer as soon after manufacturing as possible, as well as limit the exposure of the material to iron contamination through the manufacturing cycle. Different grades of stainless steel will rust quicker than others. |
| Q: What grade Stainless Steel are the Barbecues and why this grade? | A: All the Barbecues are graded 430 Stainless Steel. This grade is easy to manufacture products with and is more cost efficient. |
| Q: Is Stainless Steel magnetic? | A: The 200 and 300 range of Stainless Steel is not magnetic, but the 400 range is magnetic, due to less or no nickel. |
| Q: How do I clean my Stainless Steel unit? | A: It is important to always keep your appliance clean. Always use the mildest cleaning procedure first, scrubbing in the direction of the grain. It is recommended to use water and a mild detergent after every use. For further protection, oil the unit once every 2-3 months in the following way: Use some baby oil and some kitchen paper and drop a couple of drops of the oil onto a clean cloth, then rub it around and all over the item thoroughly. Then take a clean sheet of kitchen roll and rub down and polish the whole appliance evenly to remove all streaks. The baby oil dilutes and liquefies the stains and marks leaving a lovely, blemish free finish. |
| Q:Are the BBQs assembled when delivered? | A:No, it arrives unassembled in the box, however you can request our service to assemble it. |
| Q:Are there manuals and recipes included with the purchase of the BBQs or Pizza Ovens? | A: All BBQ's come with manuals, some contains recipes |
| Q:Is the Alva - Mojave 4 Burner Drop-in Gas Barbeque free-standing or does it need to be mounted? | A:It is mounted. |
| Q: What is a Burner Cover and what is it used for? | A: A Burner cover is used to cover the burner of a BBQ so that fat cannot fall directly on the flame. It is also known as a Flame Tamer, Vaporizer or Diffuser. |
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