| Q:Does the GCS04 purchase include a hose and regulator? | A:No, it is not included. |
| Q:My GCS04 arrived damaged, what do I do | A:Contact our customer service team, we will arrange for the unit to be collected and examined by our technicians, we will arrange a replacement after the examination. |
| Q:My GCS04 is supposed to be stainless steel but it is already rusting, what do I do? | A:There will be care instructions included in the Manual that will be able to aid you. |
| Q:I am struggling to fit the pipe into GCS04 hose tail, what do I do? | A:Contact our service team, we will provide a technician to guide you with installing the pipe correctly. You could also heat up the end of the gas hose by placing it in a glass of boiling water for a few seconds. This will make the hose more pliable and easier to fit. |
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